Hundreds of damages occur annually to infrastructure assets including gas, electricity, water and telecommunications, although only an extremely small number are investigated, and an even smaller amount result in prosecutions. Any asset strike or damage can lead to a worker suffering life-threatening injuries or death, and this represents a failure to comply with safe work practices. A change is needed in the construction industry alongside regulators to consider every incident – near miss or asset strike – as a failure to protect workers and investigated as such.

At Dial Before You Dig, our mission is to help protect workers and the community through the use of the free DBYD referral service. Not only does this essential service provide access to detailed plans and safety information for those looking to carry out excavation work, but it also protects vital infrastructure assets. The knock-on effect of disruption to essential services is not only immense; it is costly.

As incidents keep occurring, lives are at risk and costs escalate substantially - this is despite the Dial Before You Dig service being free to use for construction workers and the community alike. It shouldn’t be the norm that asset strikes are considered part of the job in the workplace, and this highlights a need to mandate the use of the DBYD service as the essential first step of safe excavation to achieve a higher level of compliance and procedures to avoid potential or actual harm.

Our goal at Dial Before You Dig is for zero damage, and zero harm. In order to reach this goal, we need the help of those in the industry to lead the cultural change required to stamp out unsafe excavation. While use of the Dial Before You Dig service is already standard procedure across construction industries, we’re seeking 100% users to ensure safe digging practices are followed in order to keep workers, the community and assets safe.

DBYD is a trusted, single point of contact that provides vital information to:

• Improve safety for workers and the community
• Prevent damage to the infrastructure networks
• Reduce project delays and cost overruns

It’s time to combat complacency and make the Dial Before You Dig service mandatory as the essential first step for workers and the community prior to breaking ground.